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101 Quick Tips For Customer Excellence by Debbie Mayo Smith & Ian Brooks
17.00 NZD
Category: Business
101 Quick Tips: Create a Great Customer Experience brings together two of the most respected and accomplished customer service exponents in New Zealand. This is top tips for communication, acquiring and maintaining customers and promoting excellence within your organisation.
2011 New Zealand Cricket Almanack by Francis Payne and Ian Smith (Editors)
55.00 NZD
Category: Sport
The 64th edition of the New Zealand Cricket Almanack records all the details of another busy year of cricket at all levels. The Black Caps began their build-up for the World Cup with a one-day tri-series in Sri Lanka in August and followed this with a one-day series in Bangladesh in October. They return ...Show more
Cult Writers by Ian Haydn Smith; Kristelle Rodeia (Illustrator)
28.00 NZD
Category: Literature | Series: Cult Figures Ser.
In Cult Writers Ian Haydn Smith introduces 50 novelists deserving of a cult status. The literary genres and subjects explored within these writers’ pages are rich and diverse – acting as mirrors of their genius minds: from Irvine Welsh’s gritty Edinburgh streets, to Ken Kesey’s drug-fuelled madness; fro ...Show more
From Russia with Love (007 James Bond #5) by Ian Fleming; Tom Rob Smith (Introduction by)
20.00 NZD
Category: Crime/Thriller | Series: James Bond 007 Ser.
SMERSH, the Soviet counterintelligence agency, plans to commit a grand act of terrorism in the intelligence field. For this, it targets British secret service agent James Bond. Due in part to his role in the defeat of Le Chiffre, Mr. Big and Hugo Drax, Bond has been listed as an enemy of the Soviet stat ...Show more
Pakeha Settlements in a Maori World - New Zealand Archaeology 1769 1860 by Ian Smith
60.00 NZD
Category: NZ History | Reading Level: near fine
Introducing general readers to New Zealand archaeology, Pakeha Settlements in a Maori World tells the story of the first European encounters with a new land. This is a fascinating approach to history through material culture, documenting a period of dramatic change in these South Pacific islands. From t ...Show more
Shred Revolutionary Diet by Ian K. Smith
35.00 NZD
Category: Self Help/Psychology
Whether you've dieted and lost weight but can't break through to ditch that last 5 to 10 kilograms, or whether you've never been able to stick to a plan and have more to lose, The Shred Revolutionary Diet holds the key. Ian K. Smith works with a concept known as diet confusion. Diet confusion involves v ...Show more
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